Lost Mobile Phone, What to Do?



Lost Mobile Phone and how to find it or to lock it permanently?

If it is Samsung or other expensive device you can use the factory setup to track the location of the Smartphone. If somebody tries to open the device, it then you can get a photo of that person. Also if you can't recover that Smartphone you can make it unusable by permanently locking it with your manufacturer's support. Losing your hand phone may give not only financial lose but also can give you mental stress too.
Because you may lose your online bank account details, important documents, important photos, SMS threads and money more.
So always get a backup for your content in cloud storage or in your PC. Keep record of your phone's IMEI number.

Find your Mobile Phones' IMEI Number?

IMEI Number will be available on the mobile phone's box, sellers receipt, under the battery and when press *#06# the phones' screen will display it.
(When you are buying a new phone find the IMEI number and write it down in a paper and keep it in a safe place.)
If your device is Samsung then when you paurchase a device,
Download the "Samsung Members App" and Install it and register through it.
This will support you in the future.
To register with Samsung use this link.

Mobile phone Lost or Stolen?

By using its unique IMEI number, you can recover it or can make the device to be unusable.
In Sri Lanka if you had lost your Smartphone

  • Get your Mobile Phone IMEI and phone number. (If you don't have it, go to your carriers office and get it from them.)
  • Go to the police website and become as a member. Here
  • Go to your carrier (Eg: Dialog, Airtel, Mobitel or Hutch.) and lodge a complaint with them, with the phone number
  • Full Name.
  • Address.
  • NIC Number.
  • Contact phone number.
  • Mobile Phones' IMEI number.
  • Brand and Model
  • Last used SIM card Phone Number.

What will happen after this?

Police will look in to the complaint that came through their website.
Will report to TRC, Carrier and will get assistance to locate the device and to recover it even if they using it with another SIM card from another mobile phone service provider.
Or will make it as a disabled phone and it can't be used in any part of the world.

Apps to find your lost phone.

  • Where's My Droid.
  • Anti Droid Theft.
  • Android Device Manager.
  • Seek Droid.
  • CM Security.
  • Lost Android.
  • Cerberus App.
  • Prey Anti-theft.
  • 360 Security.
  • Lookout Security and Anti-virus.

Samsung Find My Phone Support to locate the lost Samsung Device.
Open Samsung Find My Mobile through a phone or computer.
Log in the APP using your Samsung account password and username.
On the right side of the screen you will see all the options.
Google Find My Phone.
Don't take risk to recover your device with the help of your lost phone app.
Always get assistance from the local police to recover your lost mobile phone.

IMEI Number

A Note to you

Public holidays, Sundays and Poya days are the best time to make low priced calls to any part of the world from Sri Lanka through out the day and night.

International country code of Sri Lanka is +94 or 0094.