Call Lanka FAQ 2.

7:27 AM 9/23/2025

Does Smartphones work in Sri Lanka?

All kinds of Smartphones including the latest iPhone will work perfectly in Sri Lanka with the local carrier or through roaming. You decide what mode your mobile phone should work. Moreover under the roaming mode with any of the Sri Lanka mobile phone carrier support, you will get a big bill when you return home. Roaming charges will be higher than your normal phone's monthly bill. Meanwhile you can get a Sri Lanka SIM card, if your phone is a tri band mobile phone or have GSM 900 bandwidth. Sri Lanka mobile carriers offer e-Sim facility for the advanced Smartphones. At the BIA, Colombo Airport you can buy a new SIM card suitable for your device or can select a local E-SIM from the local carrier office. Take note, your phone must be an unlocked one with the carrier of your own country. Before to leave your home country get it unlocked from your carrier. Otherwise get a secondary Smartphone (Burner Phone) insert the new SIM and to make calls and access Internet. (With any of the available Sri Lanka SIM card.).

All the brand new mobile phones should have to be registered IMEI number of the TRCSL of Sri Lanka, after the date of 28/01/2025.

Which Mobilephone Carrier is popular in Srilanka?
Dialog.lk Pre-paid SIM is very popular in Sri Lanka. This Dialog offers a package for Rs 479 with 1150 D2D minutes, 1150 D2D SMS and 1.5GB anytime Mobile Data Plan(validity 30 days) for the visiting Tourists. You can buy Dialog SIM at the Colombo Airport or agent Dialog Agent by providing your passport copy. Also it is necessary to put your signature in the contract.

What to do, if I had lost my mobile phone while visiting Sri Lanka?
First inform it to your mobile phone carrier, then to the nearest police station. Find your IMEI Number and make a complaint in the official Sri Lanka Government's website www.ineed.police.lk

Will charges apply for the incoming calls in Sri Lanka?
No, there is no charges for the incoming calls, MMS and SMS messages in Sri Lanka.

Does Wi-Fi available here in Sri Lanka?
There are large net work of Wi-Fi hotspots available from the mobile phone carriers for a small fee. Meanwhile Sri Lanka Government too offers free Wi-Fi service in selected public locations for its citizens. Hotels and Guest houses used to offer Free Wi-Fi to their guests. Also you can use your Mobile Phone Data Plan while you are here.

Is there e-SIM, Nano SIM and Micro SIM available in Sri Lanka?
Yes, all kinds of SIM cards are available here including the latest eSIM connection in the 4G mode. While 5G is available in testing mode.

Will my iPhone work in Sri Lanka?
Yes, iPhone and all the Apple devices will work smoothly in Sri Lanka. But the Apple's Siri need roaming mode to answer your questions.

Does Video calls available in Sri Lanka? Yes, it is available here and they are little expensive with the Mobile Data Plan.
To use that plan both parties must have 3G operated Smartphone with rear end and front camera.

Does 4G connectivity available in Sri Lanka?
Yes, it is available all over Sri Lanka and in major cities 5G too available.

Accessing data plan through the phone's calling plan is good?
No, it is expensive. Add funds separately for your mobile data plan. And keep your call plan separately.
Also don't activate as you go plan as it will use your call money for Mobile Data plan once your mobile Data Plan exceeds.

What is the International phone code (IDD) for Sri Lanka?
0094 or +94

How to make International phone calls from Sri Lanka?
Start with 00 or + followed by the country code. For example to call USA dial 001 or +1 first. There is no exit phone caode for Sri Lanka.

Can I deactivate the CLI in my mobile phone?
No, it is not allowed in Sri Lanka. It is prohibited by local law

My India Airtel SIM will work in Sri Lanka?
Yes, only in the roaming mode. Airtel LK and Airtel India are separate companies and are operating in different countries.

Beware of phone scammers.
There are lot of scammers targeting mobile phone users with fake winning notices with the popular company names.
Ignore those messages. If you follow them, you will end with financial lose.

FAQ 1

Canada-US Calling Plans: Frequently asked questions.