Sri Lanka ADSL - Broadband.

Sri Lanka ADSL Broadband through wire and fiber optics service is provided through the landline phone's connection in Sri Lanka by SLT. SLT network offers4G mobile network, High Speed broadband Internet through fiber optics and many other services too. People use modem, routers, Wi-Fi routers and dongles to get connected to the internet. Wi-Fi Router is the most preferred one here. This can give internet connectivity to all family members for their Mobile phones and Tablets to access the internet. Day time data is counted from 09:00AM till 00:00 hours and then from 00:00 till 09:00AM it will be counted as night time data. It is better to explain this to all your family members to save on your internet bill.

SLT 24 Hours Support Hotline: 1212

Your monthly will come along with the standard telephone service bill. Large number of users prefers to have SLT ADSL service as it is more affordable and provides fast internet connection. Most of their package provides data as day bundle and night bundle. To have your SLT ADSL connection, you must own one SLT provided telephone line and an account with them. You can visit the nearest SLT office and to make a contract and have to select your desired package. Get your username. (First two letters will represent your area followed by your phone Get your password (Usually your phone number, if you like you can change it to desired one) Normally it will take 24 hours to get your ADSL to be activated.

You have to buy the following accessories (better from Sri lanka Telecom), to get connected to the internet.

  • A modem or router with or without Wi-Fi facility (with desired number of connection ports. 4 ports will allow you to connect 4 PC or Laptops.),
  • One splitter (provides connection for phone line and ADSL line).
  • 2 numbers of Short length telephone connection cables and DSL cable.
  • Modem is cheaper than router, but every time you switch on, you have to feed your username and password.
  • Get from the office, your router user name and user name for configuration of router. (Eg mv2xxxxxx and mv2xxxxxx@sltbb)
  • Go to this address through your browser to configure the service of the modem or the router.
  • Username and Password normally admin

Your internet must connect now otherwise call Sri Lanka Telecom Hot Line through 1212 and follow the language instruction to get assistance in Sinhala, Tamil or English. You can call this SLT Hotline for to report your home phone troubles too. SLT Adsl 24 help line phone number is 1212.

SLT Internet not working?

Check whether your phone line is working.
If it is not working make a complaint. When they repair it you will get your internet service automatically.
See all the wires are properly connected to the splitter, router and to the PC or Laptop.
Restart your router and see whether you are connected. If not call the customer care number and make a complaint.

  1. Keep your SLT phone number ready. Sample: MV27xxxxx
  2. Provide your area name like Mount Lavania MV, Heavelock Town HT.
  3. Name of the telephone owner, who have registered with them
  4. One mobile phone number to communicate with you while repairing is going on.
  5. Once you placed your complaint you will get a SMS with the details.
  6. Keep note of the "Reference Number". You will need to give this number when you contact them back.
  7. SLT Technicians will try to fix the error from their side, otherwise they will visit your home? Office to fix it.

How to Reset SLT WI-Fi Password?

In the address bar type
When prompted provide Username and Password as admin/password
Select "Setup" and then WLAN
In the SSID field is your Wi-Fi name (Can create a new one too)
Once you go in to the configuration section go to "security" and place your new password in the "Pre-Shared Key" field.
Password must have Capital letters, numbers and symbols. Minimum 8 alphanumeric digits.
Sample password - Pan@1234
Now go to your Smartphone or Laptop and switch on the Wi-Fi.

During the rainy season or if you are experiencing lightning and thunder, switch off and disconnect all the wires from the modem/router and PC to prevent lightening attacking your gadgets.Some time you can't browse web pages but can get connected to the Skype service to make calls.

SLT Broadband

A Note to you

Public holidays, Sundays and Poya days are the best time to make low priced calls to any part of the world from Sri Lanka through out the day and night.

International country code of Sri Lanka is +94 or 0094.