Call centers are operated in Sri Lanka by many local business firms to support their own business activities to provide service to their companies located in North America and Europe. The centralized office offer quick response to customer's quarries and like wise conducts surveys too for to develop the company, its products and services.
Normally a facility located in Colombo, Sri Lanka used to have from 15 to 1700 seating capacity to accommodate well trained customer service providers Mean while top companies used to take new recruits and train them to be fit for the required jobs. So there are many kinds of jobs available in this sector from trainer, supervisor and many more categories.
These employees are required to be well educated with fluency in any major language, computer knowledge at younger age to be selected for the job training. The biggest call center in Sri Lanka belongs to a top regional bank where they have thousands of workers working for them in shifts to support their banking system through their branches all over the world from here.
Due to high cost of living and expenditure in the capital Colombo makes the call center operators has to spend more money on workers salary and other related expenses like office space rental. Because of this many of them are moving out of Colombo to cities like Kandy, Kurunegala and Jaffna where recruiting the work force is relatively very efficient with less pay and well educated people are available freely in these regions for trainings.
So now Sri Lanka attracting call center business fro all parts of the world with its most advanced technologies that are used by skilled call center staff.
Most of the call center jobs are available for beginners and experienced ones through walk in interview in Colombo. For more information visit the Colombo call center service providers' web sites.
Public holidays, Sundays and Poya days are the best time to make low priced calls to any part of the world from Sri Lanka through out the day and night.
International country code of Sri Lanka is +94 or 0094.