Call Centers.

Call centers are being operated in Sri Lanka by many local and foreign companies. This is to support their own business activities and to provide International service to their companies located in North America and Europe. Many call centers are working for other private company customers. Some of the foreign companies used to operate them under the BOI supervision along with local partners. The centralized office offer quick response to customer's quarries. Also they used to conduct surveys too for to develop the company, its products and its services. In the mean time many foreigners used to complain about the English accent of the customer care agent. Due to spreading of Corona Virus more companies are involving in the call centers to provide service to their customers. This option is good to safeguard their customers and their employees. Meanwhile lots of APPs too are coming out specially from local banks to support their clients. Sri Lanka is offering International standard Call Center services to its clients 24 hours a day. Most of them have their own power supply and Internet facilities to offer uninterrupted services to their clients. So the call center service in Sri Lanka offers perfect service to those companies who have their overseas offices here. All Centres in Sri Lanka is good for foreign companies. They can get reliable service at affordable cost in quick time.

Call centers play a big role in the local bank's ATM Card section and Credit cards along with Debit cards. If someone tries to use an ATM card with wrong PIN do 3 - 4 login attempts then the call center operator will put a message on the ATM screen saying too much login attempts and the card will be blocked forever. If the owners eject the ATM card and if he remembers the code (pin) she/he can contact the particular Banks Call center. Their phone number can be found on the reverse side of the ATM card. Contact the customer service and explain the situation to them. They will ask many questions to prove that you are the correct person to access that bank ATM machine with the card. In the meantime if you don't know the pin number of the ATM card, then you should go for a new card which will cost around Rs 500/-

Normally a Call Center located in Colombo, Sri Lanka used to have from 15 to 1700 seating capacity to accommodate well trained customer service agents. Meanwhile top companies used to take new recruits and train them to make them fit for the required jobs. There are many kinds of jobs available in this sector such as trainer, supervisor and in many more categories. Normally the workers are paid monthly salary in Sri Lanka Rupees. These employees are required to be well educated with fluency in any of the major language, computer knowledge at younger age to be selected for the job training. The biggest call center in Sri Lanka belongs to a top regional bank where they have thousands of workers working for them in shifts to support their banking system through their branches all over the world from here.

Due to high cost of living and expenditure in the capital Colombo, the call center operators has to spend more money on workers salary and other related expenses like office space rental. Because of this many of them had moved out of Colombo to cities like Kandy, Kurunegala and Jaffna where recruiting the work force is relatively very efficient with less pay and well educated people are available freely in these regions for trainings.

So now Sri Lanka is attracting lot of call center business from all parts of the world with its most advanced technologies that are used by trained call center staff. Sri Lanka offers 4G and 5G connectivity for the internet service. On the electric power sector 90% uninterrupted 240 Volt main grid electric supply is available 24 hours a day. But most of the firms have their own Industrial power supply in St/By mode. To overcome the Grid power supply interruption, these offices used to have their own Power Generators.

Looking for call center job?

Most of the call center jobs are available for beginners and experienced ones through walk in interview in Colombo. For more information visit the Colombo call center service providers' websites. There is a big demand for call center jobs and its doors are opened all the times. Girls who want to work in these centers will be provided with shuttle service for transport to their homes. Mean while some call centers offer meals for their night shift workers. The salary is not high but is good for Sri Lanka standard of living. Popular Banks in Sri Lanka offers call center jobs in their credit card processing centers. You must be fluent in English and Sinhala or Tamil language. Also must be ready to work in the Night Shift too.

Starting call center Business in Sri Lanka.

Now Sri Lanka allows foreigners to start their own business with minimal investment. The more you invest in the business the more you benefit on your Sri Lanka Visa usage. Also in the field of Call Centers' lot of experienced workers and supervisors are available in the local market. Out of Colombo you can find office buildings at low priced rental or on lease from the building owners.

It is good to invest in Sri Lanka Call Center sector to get good income for your investment.
Once the business pick up you will get good income for your investment in the Sri Lanka Call Center sector in quick time.

Call Center services for SLTMobitel Customers in Sri Lanka.